PRIVACY POLICY
Effective Date: Friday November 15th
Company Information:
Digipalz
1108-199 Richmond Street West, Toronto, ON M5V 0H4
Email: samantha@digipalz.io
1. Types of Data We Collect
At Digipalz, we collect various types of personal information to deliver and improve our Services. This information may include:
Personal Identification Information: Full name, email address, billing address, age, and IP addresses.
Geolocation Data: Information related to your geographic location.
Behavioral Data: Data collected through cookies, tracking technologies (including metadata, tagging, and user behavior analytics).
Sensitive Data: Through our conversational AI bot, we conduct sentiment analysis to monitor children’s safety, health, and well-being. This data helps ensure a safe user environment.
By subscribing to Digipalz and agreeing to our Terms of Use and Service, you consent to the collection, storage, analysis, and use of this data for purposes such as user experience improvement and advertising targeting, as outlined in this Privacy Policy.
2. Data Collection Methods
We collect personal information through the following methods:
User Registration: Information provided when users register for our game or service.
Surveys and Forms: Data collected through surveys and forms used within the game or website.
In-Game Interaction: Information inputted by users during gameplay.
Cookies and Tracking Technologies: We use cookies, Google Analytics, Stripe, Meta Analytics, and other tracking tools to monitor user behavior and improve performance.
Third-party services such as Google Analytics, Stripe (payment processing), and Meta Analytics are used to collect specific data for analytics and functionality purposes.
3. Purpose of Data Collection
We collect personal information for the following purposes:
Improving User Experience: To enhance gameplay, personalize the user journey, and ensure safe, engaging interactions.
Marketing and Advertising: To enable relevant and targeted marketing, as well as to analyze performance.
Legal and Compliance: To meet legal obligations, including data governance requirements and to improve the functionality of our services.
Data Sharing: We may share data with third-party service providers for marketing, research, analytics, and operational purposes. We ensure that any third-party service providers comply with PIPEDA and applicable Canadian privacy laws.
4. Data Retention
Retention Period: We retain personal data indefinitely unless it is determined that the data is no longer necessary for our purposes. When data is no longer required, we ensure its permanent deletion from our servers and backup storage systems.
Regulatory Compliance: For children's data, we comply with the retention rules stipulated under PIPEDA and other applicable laws in Canada. Personal data is not retained longer than necessary for the purposes outlined in this Privacy Policy.
5. Security Measures
We take the following steps to protect your data:
Encryption: All data is encrypted during transmission and storage.
Access Control: Data is only accessible to authorized personnel within our organization and third-party service providers who are compliant with our security standards.
Third-Party Security: We work with trusted third-party service providers and ensure they adhere to strict data protection practices.
We regularly audit our data protection practices to ensure the highest security standards.
6. User Rights
Users have the following rights concerning their personal data under PIPEDA and other relevant data protection laws:
Access, Correction, and Deletion: Users may request access to, correction of, or deletion of their personal data by contacting us at samantha@digipalz.io.
Opt-Out of Marketing: Users may unsubscribe from marketing communications via the unsubscribe link in all marketing emails.
Opt-Out of Data Collection: We require certain data for functionality purposes and game performance; however, users may control their cookie preferences through the Settings section of the platform. Please note that some data collection is necessary to use the Services, and opting out may affect your experience.
For data requests related to children, please contact samantha@digipalz.io.
7. Parental Consent
Children’s Privacy: If the game is targeted at children under the age of 13 (or another age applicable based on local laws), we require verifiable parental consent before collecting personal data from children. By agreeing to our Terms of Use and Privacy Policy, parents grant consent for their child’s use of the platform and data collection practices.
Parents can review, modify, or request deletion of their child’s data by emailing samantha@digipalz.io.
8. Cookies and Tracking Technologies
We use cookies and tracking technologies on our website and in the game for the following purposes:
Functional Cookies: To ensure proper operation of the platform.
Performance and Analytics Cookies: To analyze user behavior and improve user experience.
Marketing Cookies: To serve relevant ads based on user behavior.
Users are prompted with a cookie consent notice when visiting our website, and they can choose to "accept all" cookies or manage their preferences through the Settings section. In accordance with Canada’s Anti-Spam Legislation (CASL), users can control their cookie preferences.
9. Third-Party Data Sharing
We may share personal data with third-party organizations or service providers for the following purposes:
Analytics and Research: To understand user behavior and improve our services.
Advertising: To deliver personalized advertisements.
Payment Processing: To handle payment transactions.
We ensure all third-party providers comply with PIPEDA and other applicable data protection laws.
10. Cross-Border Data Transfers
If we store or process personal data outside of Canada, we ensure compliance with PIPEDA and other applicable privacy laws, ensuring that the data handling practices adhere to Canadian standards even when data is stored abroad.
11. Children’s Privacy
In compliance with Canadian law, PIPEDA, and applicable regulations, we do not collect sensitive personal information from children under 13 without parental consent. We ensure that data collected from children is handled securely, and parents can request deletion or modification of their child’s data at any time.
12. Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on our website at /privacy-policy. It is your responsibility to periodically review this policy for any changes. We do not directly notify users of changes, but users can always find the latest version on our website.
The policy will be reviewed annually or when significant changes to our platform or applicable laws require updates.
13. Contact Information
For privacy-related questions, concerns, or requests, please contact us at:
Email: samantha@digipalz.io
We are committed to responding to your inquiries promptly.
Legal Disclaimer
This Privacy Policy complies with the relevant data protection laws and regulations in Canada, including PIPEDA(Personal Information Protection and Electronic Documents Act), CASL (Canada's Anti-Spam Legislation), and other applicable federal and provincial laws. If you have concerns about how your data is handled, please contact us directly at samantha@digipalz.io.
Key Compliance Notes:
PIPEDA Compliance: The policy adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy law, which governs how businesses collect, use, and disclose personal information.
CASL Compliance: The policy addresses user consent for marketing and cookie tracking in compliance with Canada’s Anti-Spam Legislation.
Parental Consent: Clear parental consent is required for children's data collection, and parents have the right to request data deletion or modification for their children.
Cross-border Data Transfers: The policy outlines the conditions under which personal data may be transferred outside Canada and ensures compliance with Canadian standards.